*Last updated: May 2025*

At Orilyan, we take care to ensure your order is shipped quickly, safely, and transparently. Below you will find our shipping terms and guidelines.

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**1. Processing Time**
All orders are processed within 24 to 48 business hours (Monday to Friday). You will receive an email confirmation with tracking details once your order has been shipped.

**2. Shipping Provider**
All shipments are handled by UPS, ensuring fast and reliable delivery worldwide.

**3. Delivery Times**
Delivery times vary depending on the destination country:

* **Gulf countries & Middle East**: 2–4 business days
* **Europe**: 3–6 business days
* **North America**: 3–7 business days
* **Asia & Oceania**: 4–8 business days

These are estimated delivery times and may vary due to customs processing or external delays.

**4. Shipping Costs**
Shipping costs are calculated at checkout based on your location and order weight.

**5. Customs & Import Duties**
International orders may be subject to customs duties or taxes imposed by your country. These fees are the responsibility of the customer.

**6. Incorrect Addresses**
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete address information.

**7. Questions?**
If you have any questions about your shipment, feel free to contact us at:

📧 Email: [contact@orilyan.com](mailto:contact@orilyan.com)
🏢 Address: ILYAN GROUP LLC-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.